Please review our cancellation policy below before booking your cabin.
In the event that you need to cancel your booking reservation, the following cancellation policies are applicable to all cabin rental bookings:
- All sales are final, we do not offer cash refunds after a booking is confirmed. A $50 cancellation fee applies to all cancellations. Cancellations made at least 48 hours in advance of your booking arrival date will receive a credit for the booking fees paid minus the $50 cancellation fee, which can be used to book a cabin for another time. The credit is valid for one year from the original booking start date. Likewise, a credit will be issued for incidents where weather prohibits access to our facility. No credits or refunds will be provided for reservations cancelled by guests with less than 48hrs advance notice from the booking arrival date.
- No-shows, same day cancellations & late arrivals are not eligible for a refund or credit. Check-in times are from 3:30pm-6:30pm. Please let us know if you will be arriving late, as you may not be able to access the property after hours.
- Provincial Emergency Business Closures: In the event that the Government of Nova Scotia mandates emergency business closures, or in the case of extreme weather, credits will be issued which can be used to book a stay or purchase gift cards, valid for use within 12 months of the booking start date.
To cancel your reservation please email [email protected] as soon as possible. A $50 cancellation fee applies to all cancelled bookings.
We look forward to meeting you on the mountain ~
If you do have to cancel your trip, we hope you will visit us another time!